CONTACT RAKETHERAKE

It sounds like you haven't completed the sign up process. You need to sign up at a poker room then sign up with us on point 5 of that page's sign up instructions, just click on the appropriate link on the left and side and complete step 5.

It sounds like you haven't completed the sign up process. You need to sign up at a poker room then sign up with us on point 5 of that page's sign up instructions, just click on the appropriate link on the left and side and complete step 5.

Our payments are done on a calendar month basis.
With the exception of any unforeseen circumstances, all payments are made between the 4th-18th of the following month depending on the room, please see the table on the sign up page of that particular room or search for that room in our FAQ.

Our payments are done on a calendar month basis, the following poker rooms have a minimum transfer amount of $50: UltimateBet, Mansion, Eurobet, Play65, Kiwi, Noble and all referrals fees.
At these rooms payments under £50/$50/€50 will be held over until the following month. This is purely to save on transaction charges and administration costs. If the total rakeback owed at these rooms and referrals is $50 or more, then you will receive a payment as normal.
Rakeback amounts under $5 in a month are not paid out by Full Tilt.
Rooms on the Boss Network dictate that your rakeback owed must be €30 or more to receive a payment.
For more information see our FAQ.
Also can you check you have filled out your "payment methods" tab so we know where to pay you.

The poker room reports have a 24-48 hour lag so will always be behind time. Have you got a bonus at this poker room? Most rooms deduct the bonus from a players rake. Full Tilt deduct a variety of things from a players rake:

• Bonus
• Deposit transaction fees (you should not withdraw and re-deposit unnecessarily). These range from 3% upwards. (Full Tilt do not provide affiliates or players with information about their transaction fees)
• Items bought in the FT store using FT points are deducted at $0.005 per point from your Rake (and $0.00135 from your rakeback).
• Any tournaments you enter where there is a guaranteed prize and there is a shortfall in players. The amount deducted from your rake is equal to the amount of the overlay divided by the number of entrants.

The RakeTheRake freerolls at poker sites do not count against any rake.

Its possible that we can't see your usernames on the report yet (or it's a weekend and the reports haven't been sent) this is normal, just click on the "add/delete poker room" tab to check if you are confirmed as tracking. We will send you an email when your account is tracking to us.