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  1. #1
    Junior Member mrponder's Avatar
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    Bcp $500 freeroll last sunday

    bcp: SkipToMyLoot


    my account is tagged to RakeTheRake.
    played last sunday on the BCP $500 freeroll. Spoke to a player and they got their winnings. I placed 10th or 11th place and never received anything in my accounts.
    its been passed 72 hours. please comply.

  2. #2
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by mrponder View Post
    bcp: SkipToMyLoot


    my account is tagged to RakeTheRake.
    played last sunday on the BCP $500 freeroll. Spoke to a player and they got their winnings. I placed 10th or 11th place and never received anything in my accounts.
    its been passed 72 hours. please comply.
    hey Mr Ponder

    They say this was paid on the 26th December

    BlackChipPoker bcp-SkipToMyLoot 9 $ 12.50 RTR $500 FR ID 1377529
    If you contact our support team here they will try to help you on Monday
    Best wishes

    Johnny

    Skype: rakeback1


  3. #3
    Junior Member mrponder's Avatar
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    monday.........................



    i just sent an email. thanks for replying back..
    When i played the 2k freeroll at the beginning of the month, you guys were really fast with payouts. i was a bit shock when i never got anything back for last sundays $500 freeroll. well hope it gets resolved by monday. thanks.

  4. #4
    Junior Member mrponder's Avatar
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    also i believe i took 11th place, not 9th place .. Does it makes a difference when players who arent tagged to RTR play the freeroll ... and those that are tagged and that make the money get bumped up. if thats the case, awesome.. =)

  5. #5
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by mrponder View Post
    also i believe i took 11th place, not 9th place .. Does it makes a difference when players who arent tagged to RTR play the freeroll ... and those that are tagged and that make the money get bumped up. if thats the case, awesome.. =)
    OK you need to take it easy my friend!
    ACR/BCP make the payments not us.
    They tell us they were made and people have posted in the forum saying they received them.If you are saying that you did not then our support will look in to it for you. But it will take time as it's the weekend and last week there was a small holiday called Christmas
    So the rooms run skeleton staff and also there is a big time difference between us and them.

    So if you have written to support then they will get on the case on Monday and find out what has happened

    And yes you will have been bumped up to 9th if the people above you arent tagged to RTR
    Best wishes

    Johnny

    Skype: rakeback1


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