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Thread: Statistics

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  1. #1
    Junior Member
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    Apr 2011
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    Statistics

    Why the statistics a lath isn't updated?

  2. #2
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by Svetlana View Post
    Why the statistics a lath isn't updated?
    Stats are updated Monday to Friday
    Best wishes

    Johnny

    Skype: rakeback1



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  3. #3
    Junior Member
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    The statistics in my office wasn't updated. AmericasCardroom room.

  4. #4
    Moderator RTR Cooper's Avatar
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    Quote Originally Posted by Svetlana View Post
    The statistics in my office wasn't updated. AmericasCardroom room.
    Hi Svetlana,

    Thank you for your message.

    Americas Cardroom are currently experiencing reporting delays which are hindering our updates.

    Please accept our apologies on their behalf for the inconvenience.

    They are aware of the issue and are working to resolve this asap.

    In the meantime, please feel free to contact us if you need anything else.
    Best wishes

    Cooper



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  5. #5
    Junior Member
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    Aug 2013
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    Today the statistics was updated for me, but for some reason incorrectly shows. Last week mine the payment was more than $300 in AmericasCardRoom
    Last edited by force; Tue 27th Aug 2013 at 17:55.

  6. #6
    Moderator RTR Cooper's Avatar
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    Quote Originally Posted by force View Post
    Today the statistics was updated for me, but for some reason incorrectly shows. Last week mine the payment was more than $300 in AmericasCardRoom
    Hi Force,

    Thank you for your message

    Americas Cardroom are still experiencing reporting delays, caused by ongoing server upgrades.

    They have assured us that players' stats are still being logged and will display correctly as soon as the upgrade is complete. Rakeback payments will not be affected.

    Please accept our apologies on their behalf for an inconvenience.

    Please feel free to contact us if you have any further questions in the meantime.
    Best wishes

    Cooper



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