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  1. #31
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by PigP0ker View Post
    Wow, seems this thread really got off track? Haha, my apologies.

    Well I started this topic a little while ago, and it seemed that Cake processed my cashout very soon after contacting you guys. I received the check, deposited, and a week later the worst happened... The check bounced. I keep up to date with the forums at 2+2 on Cake withdrawals, and I know this has been happening every now and then. After dealing with Cake they have simply returned the funds to my account, and basically said try again.

    I am appalled they expect me to wait the normal ~2 months in the queue again to receive another check. As a long time and dedicated customer I expected to be treated better from a professional company such as Cake. Have you guys dealt with this situation before regarding RakeTheRake clients, and if so is there anything you can expect to do to expedite my check and move to the front of the queue, and/or simply get it automatically processed since I already waited my time? Especially right before the holidays, talk about terrible timing...

    Thank you very much,

    Miles Hall
    PigP0ker
    Hey Miles - absolutely terrible and sorry to hear that. Have emailed Cake immediately to alert them to your case.

    Apologies on their behalf!
    Best wishes

    Johnny

    Skype: rakeback1


  2. #32
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    Thank you for your quick response and help. Keeping my fingers crossed...

  3. #33
    Banned
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    i didnt sign up for your site back then i just found cake through it then when i didnt get my first check after a while i came back here to see if anyone else blogged about not getting there money where u guys helped out the first time. so to answer your question yeah id got the cake site from here and didnt sign up til later and wow pig the one who started this check bounced how do u make me feel better about that?

  4. #34
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by sfgiants2k11 View Post
    i didnt sign up for your site back then i just found cake through it then when i didnt get my first check after a while i came back here to see if anyone else blogged about not getting there money where u guys helped out the first time. so to answer your question yeah id got the cake site from here and didnt sign up til later and wow pig the one who started this check bounced how do u make me feel better about that?
    It just doesn't stack up sorry!
    Why would you learn about Cake here and then sign up later but not through us?
    We helped once but I am afraid that was all we could do for you. You're gonna need to contact them directly or through whomever you are tagged to!
    I am afraid that we have to end the discussion on this with you.
    Good luck!
    Best wishes

    Johnny

    Skype: rakeback1


  5. #35
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by PigP0ker View Post
    Thank you for your quick response and help. Keeping my fingers crossed...
    Hey Miles,

    A new check is in the queue already. And they are going to look in to why this happened. They send their sincere apologies.
    Keep me updated please (post bound to be slow around the holidays but hopefully not too slow)
    Best wishes

    Johnny

    Skype: rakeback1


  6. #36
    Junior Member
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    Quote Originally Posted by RakeTheRake View Post
    Will see what we can do for you Mike
    Not sure if you had anything to do with it, but I got my withdrawal in full !

  7. #37
    Junior Member
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    Apr 2011
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    Hello Miles,

    Apologies for the delay response due to the holiday season. Your new check is going to be sent out shortly.

    Please let us know if we can be of further assistance.

    Kind Regards,

    Mark

    CakePoker Cashier.


    Though I have received this message before...still took around a month. Hope they are being honest this time.

  8. #38
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by mikestacks View Post
    Not sure if you had anything to do with it, but I got my withdrawal in full !
    Well it wasn't Santa!

    Enjoy
    Best wishes

    Johnny

    Skype: rakeback1


  9. #39
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    help rake the rake. i have been a loyal custom of rake the rake and cake poker for 5 years. i have a $3k cash pending since 10-7 really? i recoomend never playing here there going under. Please recommend another poker room. thanks

  10. #40
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by rissarat View Post
    help rake the rake. i have been a loyal custom of rake the rake and cake poker for 5 years. i have a $3k cash pending since 10-7 really? i recoomend never playing here there going under. Please recommend another poker room. thanks
    Hiya, we will see what we can do for you rissarat
    But Cake are not "going under"!

    As for other sites, i believe you have accounts at all the other US facing rooms so you should be all set!

    HNY!
    Best wishes

    Johnny

    Skype: rakeback1


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