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  1. #11
    Member
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    Apr 2011
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    wow that points on paradise sucks they can delay up to 16 hours

  2. #12
    Member
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    Apr 2011
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    hey i can not reg on freroll but i earn 5 e rake in sunday but there was big delay on poker points and i got it 16 hours later and now i can not reg can you pls fix this

  3. #13
    Administrator RakeTheRake's Avatar
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    Dec 2004
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    Quote Originally Posted by doomsd View Post
    hey i can not reg on freroll but i earn 5 e rake in sunday but there was big delay on poker points and i got it 16 hours later and now i can not reg can you pls fix this
    We'll let them know dooms!
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  4. #14
    Member
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    Apr 2011
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    84
    hey just to say that support fix ma problem with reg after 24 h

  5. #15
    Junior Member
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    Apr 2011
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    "you are not allowed to join this private game" it says. I earned required 5€. Will that change?

  6. #16
    Administrator RakeTheRake's Avatar
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    Dec 2004
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    Quote Originally Posted by Dallas View Post
    "you are not allowed to join this private game" it says. I earned required 5. Will that change?
    Hey Dallas

    Sorry to hear about the problem

    Please contact our team here and they will try to help you.
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  7. #17
    Junior Member BulDawg's Avatar
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    Dec 2011
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    Quote Originally Posted by Dallas View Post
    "you are not allowed to join this private game" it says. I earned required 5€. Will that change?
    yea man same here, i contacted support and see what they answer me:
    Hi,

    Thank you for your email.

    Having signed up on 3rd February, you would only have been eligible for the freeroll on 11th February as a new player.

    For this weeks freeroll, you would be considered an existing player and required to rake a minimum of €5.

    Full details can be found at:

    https://www.raketherake.com/rakeback...0-in-freerolls......

    First of all ive been tracked on 5th not 3rd and 1st promo week was gone so that why i decided to fill rake requirements for 2nd week (6-12) and i did it, my account status paradise freeroll is GREEN and says im eligible, and now they told me that "im considred as a new player ONLY 1st WEEK"...This is ridiculous, can u explain me where is this noticed in the rules!!!!!!! Its a whole month promo so new players should rake 1eur every week right, not only "first week"

  8. #18
    Administrator RakeTheRake's Avatar
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    Dec 2004
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    2,356
    It is a little unclear i grant you. We will see what we can get done before tomorrow.
    No promises, but we will try and get all new players who have raked €1 this month in to the freerolls.
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  9. #19
    Junior Member BulDawg's Avatar
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    Dec 2011
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    22
    Quote Originally Posted by RakeTheRake View Post
    It is a little unclear i grant you. We will see what we can get done before tomorrow.
    No promises, but we will try and get all new players who have raked 1 this month in to the freerolls.
    OK, Thx a lot

  10. #20
    Junior Member BulDawg's Avatar
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    Dec 2011
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    22
    unfortunately i was not allowed to play in 18th Freeroll

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