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  1. #1
    Junior Member
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    Apr 2011
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    no money in accout after the tournament

    hello .. i have a problem. my friend finished 5th in americas poker freeroll . and have no money in his account . he used at registration your bonus code RB27 . please help . He cant post , i dont know why , but he cant use his account on the forum .i post because his account dosent work properly. his nickname on americas : suedezu ... his nickname on raketherake.com : suedezu .

  2. #2
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    anyone? please help me

  3. #3
    Moderator RTR Cooper's Avatar
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    Mar 2011
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    Quote Originally Posted by famas91 View Post
    hello .. i have a problem. my friend finished 5th in americas poker freeroll . and have no money in his account . he used at registration your bonus code RB27 . please help . He cant post , i dont know why , but he cant use his account on the forum .i post because his account dosent work properly. his nickname on americas : suedezu ... his nickname on raketherake.com : suedezu .
    Hi famas91,
    Thank you for your message. I have contacted ACR about this and will let you know as soon as we hear back. In the meantime, please feel free to contact us if you need anything else.
    Best wishes

    Cooper


  4. #4
    Moderator RTR Cooper's Avatar
    Join Date
    Mar 2011
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    65
    Quote Originally Posted by RTR Cooper View Post
    Hi famas91,
    Thank you for your message. I have contacted ACR about this and will let you know as soon as we hear back. In the meantime, please feel free to contact us if you need anything else.
    I have now heard back from ACR and have emailed your friend directly. Please let us know if you need any further assistance
    Best wishes

    Cooper


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