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  1. #1
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    How to find your Missing Rakeback Money on ACR and BCP

    I keep wondering why I was not getting my Rakeback to my account. And after so Stumbling around I found out how to get it into your account.

    1) Open your Poker Client ACR or BCP
    2) At the Top click on Rewards.
    3) In the Middle between Sit-n-Crush and The Beast is a button called Rakeback.
    4) Click on it.
    5) Find the button that says Redeem Click on it if you have any Balance.

    Now this a 2 Part Post

    Part 2

    What do you when a account you had was closed out because someone hacked your computer. Because my computer was hacked back in March of last year. And I did not know what had happened to my Rakeback money.

    After looking around tonight I see where I had lost over $6.00 in Rakeback. And am asking if RaketheRake would contact ACR and ask for my money back since it was never know it was there.
    ACR rakeback instructions.jpg

    ACR rakeback rewards.jpg

    ACR lost rake.jpg

    ACR lost rake part 2.jpg

    ACR lost rake part 3.jpg
    Last edited by ardodd; Mon 5th Jan 2015 at 11:44. Reason: screenshots all out of arrangement

  2. #2
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by ardodd View Post
    I keep wondering why I was not getting my Rakeback to my account. And after so Stumbling around I found out how to get it into your account......
    Hey A

    Because this relates directly to your account and payments, you will need to contact the room directly and they will look in to it for you

    HNY.
    Best wishes

    Johnny

    Skype: rakeback1


  3. #3
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    Quote Originally Posted by RakeTheRake View Post
    Hey A

    Because this relates directly to your account and payments, you will need to contact the room directly and they will look in to it for you

    HNY.
    Thank you and I did and as of 7:30 am while playing a $10 On Demand Freeroll all of my accounts on Winning network have been Closed out.

    Go figure, ask if you can get the rakeback back and get shutdown completely. Believe me this is not over. Why would they shut me down for asking for rakeback back from an account that I owned and had closed because my computer was hacked. IMAO.
    SERIOUSLY !!!!!!!

  4. #4
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    I need some assistance with the accounts tracked to my usernames.

    As it seems Americascrdroom refused to Honor my Rakeback. And when they closed out all y accounts they made a misstsake as they considered my old account (ardodd) as active. And as I explainedto them it was Closed out due to my computer being hacked.

    That is why they closed it out. Now the account I have been playing on (ardodd68) they closed out so any Rakeback that is going to it I need stopped. They Re-instated my old account (ardodd) and now it is theonly way to get my rakeback portion.

    I need to have the rakeback transfered over to it.

  5. #5
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by ardodd View Post
    I need some assistance with the accounts tracked to my usernames.

    As it seems Americascrdroom refused to Honor my Rakeback. And when they closed out all y accounts they made a misstsake as they considered my old account (ardodd) as active. And as I explainedto them it was Closed out due to my computer being hacked.

    That is why they closed it out. Now the account I have been playing on (ardodd68) they closed out so any Rakeback that is going to it I need stopped. They Re-instated my old account (ardodd) and now it is theonly way to get my rakeback portion.

    I need to have the rakeback transfered over to it.
    Sounds complicated!
    Their support are the only people who can do this for you
    We would have to email them too.
    If they cant do it for you by the end of this week then contact our support.
    Best wishes

    Johnny

    Skype: rakeback1


  6. #6
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    Quote Originally Posted by RakeTheRake View Post
    Sounds complicated!
    Their support are the only people who can do this for you
    We would have to email them too.
    If they cant do it for you by the end of this week then contact our support.
    Its not complicated. They closed out my registered account (ardodd68).

    Then they reopened and old account (ardodd)

    And refused to give me the Rakeback that was in the (ardodd).

    And told me that they refused to pay any Rakeback to a person that has 2 accounts.

    In my email to Support I was wondering how they justify that had 2 accounts on there when I asked them to close out (ardodd) because my computer was compromised (Hacked). And once the old account was closed I had to wait 24 hours before I could reopen another one. And they still refuse to pay my old accounts (ardodd) Rakeback to me.

    Now they have re-instated my old account (ardodd) and I lost all my Rakeback from (ardodd68) and all my Leaderboard Points,Rakeback. Again.

    Not sure but my account here reflects the change to (ardodd) now. And shows that it was created on Jan. 5,2015. Good thing I took screenshots of it before it was deleted here. So I would proof and evidence of it.

    It will ok I am seeking legal advise about the matter.

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