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  1. #1
    Junior Member
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    Betfair rb deal questions

    Hi,

    i am on old betfair rb deal. Now i see in my account page that this is 35%. BF support says its 30% and no way 35 and pays me 30% and have no idea about any extra 5%. And today i didnt got any rb at all and all others did.

    I write you but didnt get any response after 4 days.. So i posted here.

    Thansks.

  2. #2
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by laxlax View Post
    Hi,

    i am on old betfair rb deal. Now i see in my account page that this is 35%. BF support says its 30% and no way 35 and pays me 30% and have no idea about any extra 5%. And today i didnt got any rb at all and all others did.

    I write you but didnt get any response after 4 days.. So i posted here.

    Thansks.
    Hey Laxlax

    I'll look into your email issue as we don't have anything outstanding by 5pm on any week day. As for Betfair - i will talk to them. You have an old rakeback account on iPoker so we need to make sure it was boosted.

    If you haven't heard from me here or by email by MOnday afternoon, email me on help@raketherake....

    Have a good weekend
    Best wishes

    Johnny

    Skype: rakeback1


  3. #3
    Administrator RakeTheRake's Avatar
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    Hey Laxlax

    OK couple of things.

    We couldn't find your emails from 4 days ago so maybe they got lost in the ether sorry!

    As for Betfair they confirm that you are definitely on VIP Gold which is the top level and when you cash in your points in the Betfair client you will already be getting 35%

    Hope that helps
    Best wishes

    Johnny

    Skype: rakeback1


  4. #4
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    just a note:

    my real rb from points is about 50%+ less than shows up in your stats so the real rb % is about 17-20% max.. Awesom!

    P.s. I have an old willhill rb deal too and in myaccount it shows 40%.... what about it? same thing..?

  5. #5
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by laxlax View Post
    just a note:

    my real rb from points is about 50%+ less than shows up in your stats so the real rb % is about 17-20% max.. Awesom!

    P.s. I have an old willhill rb deal too and in myaccount it shows 40%.... what about it? same thing..?
    Hey laxlax

    Can you email me a screen shot of your Betfair client where it shows your VIP level. It should be Gold. Everyone else gets 35% exactly...no more...no less so i am at a loss as to why yours would be different.

    As for WH that is 40% and is paid weekly by WH to your account.

    Hope that helps
    Best wishes

    Johnny

    Skype: rakeback1


  6. #6
    Junior Member
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    emailed. And to clear things up by "real rb" i mean cash in my account which i get after i convert points. And your stats shows 211usd rakeback(not mgr) i get 73EUR..
    Last edited by laxlax; Fri 22nd May 2015 at 15:44.

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