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  1. #1
    Junior Member
    Join Date
    Jul 2017
    Posts
    1

    Why have I not been paid my rakeback for July and August?

    Still not received my rakeback payment for July or August, or the payment for the August 55k rake race.

    Have sent a couple emails and still no reply.

    Whats happening?? thanks

  2. #2
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,375
    Quote Originally Posted by Tyrrell View Post
    Still not received my rakeback payment for July or August, or the payment for the August 55k rake race.

    Have sent a couple emails and still no reply.

    Whats happening?? thanks
    Hi T

    Have you contacted our support team?
    PLease do so and let them know which room you are talking about specifically.

    There are no outstanding payments that we are aware of. August wont necessarily have been paid for Party yet (assuming you opted in) but July was paid.

    Please contact our team here and they will try to help you.
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  3. #3
    Junior Member
    Join Date
    Mar 2017
    Posts
    1

    help requests unanswered about non payments

    i have the same problem and my emails submitted via the link you posted for help havent been answered.

  4. #4
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,375
    Quote Originally Posted by JANE00 View Post
    i have the same problem and my emails submitted via the link you posted for help havent been answered.
    Hiya

    We have no outstanding emails so perhaps our replies are in your Spam?

    As for rakeback from August...the accounts you have with us are auto paid by the rooms and we aren't aware of any issues 6 months later.

    PLease email rachel@raketherake.com directly and let her know the problem

    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

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