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  1. #1
    Junior Member
    Join Date
    Nov 2017
    Posts
    1

    Pending verification since one week

    Good evening everyone,

    I don't know if it's the right place for post that but i wanted to know if my verification got some issue because i register my account since 21 december and took the rakeback offers for Betsafe from Raketherake on that day.

    But till now, it's still show that my account on the status "pending verification". I saw here that it could take few days, but is already one week. I sent an email already to the rake2rake support but i still got no answer. Can someone let me know if everything is ok or maybe i need to wait little bit more because of holidays period ^^

    Thank you for reply.
    Sincerely,

  2. #2
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,367
    Quote Originally Posted by Sokat View Post
    Good evening everyone,

    I don't know if it's the right place for post that but i wanted to know if my verification got some issue because i register my account since 21 december and took the rakeback offers for Betsafe from Raketherake on that day.

    But till now, it's still show that my account on the status "pending verification". I saw here that it could take few days, but is already one week. I sent an email already to the rake2rake support but i still got no answer. Can someone let me know if everything is ok or maybe i need to wait little bit more because of holidays period ^^

    Thank you for reply.
    Sincerely,
    hey Sokat

    We are really sorry about the delay. Normally confirmations are quick but with Christmas being on a Monday it meant that there were 4 days off in a row and we are also waiting for a lot of the rooms to get back to us. They have a lot of mails to catch up with!

    Hopefully we'll have a confirmation for you later today or by the weekend!
    Providing the sign up process went OK, you will get full rakeback for all your play.
    Thanks very much for your patience

    Best wishes

    Johnny
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

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