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  1. #1
    Junior Member
    Join Date
    Jan 2012
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    Question Your Betfair Account is void

    Hello,

    I just received that:

    "We have checked the tracking of your account kindzius1 with Betfair and
    they have informed us that unfortunately your account is linked to another
    affiliate. This has probably happened as a result of a banner/link planting
    a cookie on your computer before you signed up. Betfair will not provide us
    with any information on the affiliate your account is linked to or allow
    you to change your affiliate."

    It's not possible. Before everything I have cleaned all cookies and there's not chance that it was linked to another affiliate. That was a point of registering in RakeTheRake to add Betfair Poker room which account I have created in all that process.

    Question: there was question when I was adding Betfair room there was requirement to enter Alias name of Betfair poker. So my alies is kindzius1 but username is kindzius. Which one should I enter ?

    Many thanks for the help.

  2. #2
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,348
    Quote Originally Posted by kindzius1 View Post
    Hello,

    I just received that:

    "We have checked the tracking of your account kindzius1 with Betfair and
    they have informed us that unfortunately your account is linked to another
    affiliate. This has probably happened as a result of a banner/link planting
    a cookie on your computer before you signed up. Betfair will not provide us
    with any information on the affiliate your account is linked to or allow
    you to change your affiliate."

    It's not possible. Before everything I have cleaned all cookies and there's not chance that it was linked to another affiliate. That was a point of registering in RakeTheRake to add Betfair Poker room which account I have created in all that process.

    Question: there was question when I was adding Betfair room there was requirement to enter Alias name of Betfair poker. So my alies is kindzius1 but username is kindzius. Which one should I enter ?

    Many thanks for the help.
    I will look in to this for you. Give me a few days and i will get back to you.
    Best wishes

    Johnny

    Skype: rakeback1


  3. #3
    Junior Member
    Join Date
    Jan 2012
    Posts
    4
    many thanks, I'm gonna wait.

  4. #4
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,348
    Quote Originally Posted by kindzius1 View Post
    many thanks, I'm gonna wait.
    Not good news i am afraid

    They say

    Yes, this player is definitely tagged to another affiliate. And because that affiliate is not you, we cannot give you any additional information, sorry!
    I think your only choice is to try and contact them directly and see what you can find out. Alternatively you might want to choose a different room?

    We have many good choices at OnGame





    Best wishes

    Johnny

    Skype: rakeback1


  5. #5
    Junior Member
    Join Date
    Jan 2012
    Posts
    4
    thank you that you were trying. I'm gonna contact them maybe they gonna provide me with information how it happend.
    Thanks.

  6. #6
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,348
    Quote Originally Posted by kindzius1 View Post
    thank you that you were trying. I'm gonna contact them maybe they gonna provide me with information how it happend.
    Thanks.
    No problem

    Let us know how you get on!
    Best wishes

    Johnny

    Skype: rakeback1


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