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Thread: Carbon Poker

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  1. #11
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by otsir View Post
    Hi,

    there seems to be different information with different affiliates about multiple rakeback accounts on Merge. There reads on your web page that Merge does not allow multiple rakeback accounts. Is this really true? I play now on PokerNordica but I'd like to get rb for Carbon because the promotions seem better there.
    Hey otsir

    Welcome to the forum
    You can set up as many accounts on Merge as you like but you can only get rakeback from one of them at any one time. To switch between sites you need to be inactive on the rakeback account for 60 days and then contact the customer services team of the room you want to start playing at
    Best wishes

    Johnny

    Skype: rakeback1


  2. #12
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    Quote Originally Posted by RakeTheRake View Post
    Hey otsir

    Welcome to the forum
    You can set up as many accounts on Merge as you like but you can only get rakeback from one of them at any one time. To switch between sites you need to be inactive on the rakeback account for 60 days and then contact the customer services team of the room you want to start playing at
    Thanks for the info.

    I have logged in to my PokerNordica account about a month ago, but i have not played there at all in the latest 60 days. Is my account inactive?

    So I have to contact the customer service of Carbon then, ok. But does that mean that I can't join Carbon from RakeTheRake? I mean, do I have to join the new Merge site without an affiliate?

  3. #13
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by otsir View Post
    Thanks for the info.

    I have logged in to my PokerNordica account about a month ago, but i have not played there at all in the latest 60 days. Is my account inactive?

    So I have to contact the customer service of Carbon then, ok. But does that mean that I can't join Carbon from RakeTheRake? I mean, do I have to join the new Merge site without an affiliate?
    Yes your account will be inactive!

    So you should create your Carbon account through RTR and you should automatically get rakeback. If not then please contact Carbon Support and if you have any problems just let us know
    Best wishes

    Johnny

    Skype: rakeback1


  4. #14
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    Hello, I have been using the same account on carbon for a few years now and am curious how I would go about connecting that account with this site as I have never received rakeback before?

    Also curious about the $75 freeroll that is being held there as that is how I initially found this site? Thanks for your time.

  5. #15
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by NascarFanSS View Post
    Hello, I have been using the same account on carbon for a few years now and am curious how I would go about connecting that account with this site as I have never received rakeback before?

    Also curious about the $75 freeroll that is being held there as that is how I initially found this site? Thanks for your time.
    Hey Nascar, welcome to the forum

    You an apply to have your Carbon account retagged to us

    You can apply to have your poker accounts retagged to us here

    Retag Requests

    We cannot help with some rooms, but we can attempt to get most retagged.

    Regards your questions about the freerolls. All RTR registered Carbon players are eligible.
    Best wishes

    Johnny

    Skype: rakeback1


  6. #16
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    Hello, I played on Carbon Poker over two weeks ago (Friday, Saturday and Sunday) and have yet to receive my rakeback. When can I expect the rakeback to be in my account? Thanks

  7. #17
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by dopaman View Post
    Hello, I played on Carbon Poker over two weeks ago (Friday, Saturday and Sunday) and have yet to receive my rakeback. When can I expect the rakeback to be in my account? Thanks
    Hey dopaman, welcome to the forum.

    The rakeback payments from Carbon are made daily to your poker account (by Carbon) so the money will already be there

    Hope that helps
    Best wishes

    Johnny

    Skype: rakeback1


  8. #18
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    Quote Originally Posted by dopaman View Post
    Hello, I played on Carbon Poker over two weeks ago (Friday, Saturday and Sunday) and have yet to receive my rakeback. When can I expect the rakeback to be in my account? Thanks
    On the Carbon client, you can view your last 120 days of rakeback earned by following the links from Main Lobby --> Player Admin --> My Account --> Rakeback Report.

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