728x90 Main Content (Top)
Results 1 to 4 of 4
Like this thread?
 
  1. #1
    Junior Member
    Join Date
    Jun 2011
    Posts
    3

    My PKR rakeback not updated since Nov 20

    Hi RTR,

    I play at PKR and my rakeback hasn't been updated since November 20. Before that it used to be updated daily, except maybe for weekends.
    Is there anything I can do about this?

    Thanks,
    A.

  2. #2
    Moderator RTR Cooper's Avatar
    Join Date
    Mar 2011
    Posts
    65
    Quote Originally Posted by Altalena View Post
    Hi RTR,

    I play at PKR and my rakeback hasn't been updated since November 20. Before that it used to be updated daily, except maybe for weekends.
    Is there anything I can do about this?

    Thanks,
    A.
    Hi Altalena,
    Thanks for your message. PKR have recently been experiencing reporting delays which were hindering our daily updates.
    However, we have received a report today and updated our players' stats so things should be back to normal now. Please bear in mind that the usual reports can be up to 48 hours behind real time.
    We hope you will accept our apologies on behalf for PKR for any inconvenience.
    Best wishes

    Cooper



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  3. #3
    Junior Member
    Join Date
    Jun 2011
    Posts
    3
    Thank you! And I apologize for being impatient

    Cheers,
    A.

  4. #4
    Moderator RTR Cooper's Avatar
    Join Date
    Mar 2011
    Posts
    65
    Quote Originally Posted by Altalena View Post
    Thank you! And I apologize for being impatient

    Cheers,
    A.
    Not at all. No worries :-)
    Best wishes

    Cooper



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •