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  1. #1
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    888 Poker $600 Bonus

    Hi, i signed up to 888 on monday evening and it is still pending veryfication, is it usual for it to take this long?

    also i tried to deposit $600 to get my full welcome bonus and it says that the maximum deposit is $500? do i need to use a promo code to enable me to deposit $600 and get the full welcome bonus?

    cheers for your help

  2. #2
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by br4m01 View Post
    Hi, i signed up to 888 on monday evening and it is still pending veryfication, is it usual for it to take this long?

    also i tried to deposit $600 to get my full welcome bonus and it says that the maximum deposit is $500? do i need to use a promo code to enable me to deposit $600 and get the full welcome bonus?

    cheers for your help
    Hi br4m01

    It looks like it only got registered in our system late on Tuesday so the time difference is nothing out of the usual at this stage. We have already written to 888 to confirm the tracking and we will get back to you as soon as we have some news

    As for the bonus - we will check with them also. Occasionally rooms change bonuses without informing us but hopefully this is not the case on this occasion.
    Best wishes

    Johnny

    Skype: rakeback1


  3. #3
    Administrator RakeTheRake's Avatar
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    Hey br4m01

    Can you tell me what deposit method you tried. They think that might be the cause/bug
    Best wishes

    Johnny

    Skype: rakeback1


  4. #4
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    Quote Originally Posted by RakeTheRake View Post
    Hey br4m01

    Can you tell me what deposit method you tried. They think that might be the cause/bug
    As far as I can tell it was just the standard way (I didn't deposit in the end) I just logged in, opened up the cashier (which took me straight to deposit) and filled in the amount to be deposited. After entering $600 an error icon appeared next to the box, when I clicked on it it said the the maximum deposit was $500. So I cancelled the deposit until I had spoke to you.

    By the my account with 888 has now been verified and is tracking ok

    Thanks for your help on this.

  5. #5
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by br4m01 View Post
    As far as I can tell it was just the standard way (I didn't deposit in the end) I just logged in, opened up the cashier (which took me straight to deposit) and filled in the amount to be deposited. After entering $600 an error icon appeared next to the box, when I clicked on it it said the the maximum deposit was $500. So I cancelled the deposit until I had spoke to you.

    By the my account with 888 has now been verified and is tracking ok

    Thanks for your help on this.
    OK glad to hear the tracking is working

    So it hadnt even asked you for a method of deposit yet (eg Moneybookers, Neteller etc)

    OK thanks i will pass that info on.
    Best wishes

    Johnny

    Skype: rakeback1


  6. #6
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    Quote Originally Posted by RakeTheRake View Post
    OK glad to hear the tracking is working

    So it hadnt even asked you for a method of deposit yet (eg Moneybookers, Neteller etc)

    OK thanks i will pass that info on.
    No I hadn't selected the deposit method yet, just the amount I wanted to deposit

  7. #7
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by br4m01 View Post
    No I hadn't selected the deposit method yet, just the amount I wanted to deposit
    OK have sent you an email to try and resolve
    Best wishes

    Johnny

    Skype: rakeback1


  8. #8
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    so i finally managed to make my $600 deposit, but i can seem to find my welcome bonus? any idea how i can check this to make sure i got my full $600 welcome bonus?

    cheers

  9. #9
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by br4m01 View Post
    so i finally managed to make my $600 deposit, but i can seem to find my welcome bonus? any idea how i can check this to make sure i got my full $600 welcome bonus?

    cheers
    Probably best you contact their CS on this one br4m
    Best wishes

    Johnny

    Skype: rakeback1


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