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Thread: ACR Rakeback

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  1. #1
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    ACR Rakeback

    Hello, Ive been testing ACR for a possible addition to my poker sites. Played through 200+ dollars in the past few days and have seen no rakeback from this site. How often is rakeback updated from ACR?

  2. #2
    Moderator RTR Cooper's Avatar
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    Quote Originally Posted by mitch8669 View Post
    Hello, Ive been testing ACR for a possible addition to my poker sites. Played through 200+ dollars in the past few days and have seen no rakeback from this site. How often is rakeback updated from ACR?
    Hi mitch8669,
    Thanks for your message.
    We receive regular reports from the poker rooms detailing the amount of rake our players have paid but please be aware the reports we receive can be up to 48 hours behind real-time.
    Your rakeback statistics are updated daily except weekends but occasionally delays can be experienced in receiving data from some poker rooms.
    ACR are currently experiencing reporting delays which are hindering our updates.
    Please keep an eye on your RTR account over the next few days and let us know if you are still seeing a lack of updates.
    This will not affect your rakeback payments. These are made directly to players' poker accounts every Wednesday. You can manage, track and release your rakeback by clicking the 'Rewards' tab, followed by 'Rakeback' from the ACR software.
    I hope this helps. Please feel free to contact us if you have any further questions.
    Best wishes

    Cooper


  3. #3
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    Quote Originally Posted by RTR Cooper View Post
    the reports we receive can be up to 48 hours behind real-time.
    Your rakeback statistics are updated daily except weekends but occasionally delays can be experienced in receiving data from some poker rooms.
    ACR are currently experiencing reporting delays which are hindering our updates.
    Please keep an eye on your RTR account over the next few days and let us know if you are still seeing a lack of updates.
    This will not affect your rakeback payments. These are made directly to players' poker accounts every Wednesday.
    Does the rakeback still come just once a week on Wednesday because it seems like when I check it, it appears more than just once a week?

    This is just what I was looking for! I was getting a little concerned because there is only 2 days left to qualify for the 2k bonus freeroll and it says I'm 3 dollars short. I'm certain I've raked more than enough the last couple days so I won't worry about it.

    At least people around here seem to be friendly to new posters. Can't say the same for some of the larger sites which don't deserve any more name recognition.
    Last edited by sub4ftw; Sun 30th Mar 2014 at 08:48.

  4. #4
    Moderator RTR Victoria's Avatar
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    Quote Originally Posted by sub4ftw View Post
    Does the rakeback still come just once a week on Wednesday because it seems like when I check it, it appears more than just once a week?

    This is just what I was looking for! I was getting a little concerned because there is only 2 days left to qualify for the 2k bonus freeroll and it says I'm 3 dollars short. I'm certain I've raked more than enough the last couple days so I won't worry about it.

    At least people around here seem to be friendly to new posters. Can't say the same for some of the larger sites which don't deserve any more name recognition.
    Hello,

    You actually need to manually cash out your rakeback by logging into your ADCR account.

    With regards to yours stats, please be assured that we will continue to check your March stats at the start of April so that nothing is missed.

    Good Luck at the tables!
    Best wishes

    Victoria


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