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  1. #41
    Junior Member
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    Apr 2011
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    Actually, given more thought its actually not that bad, if you do it properly.

    Figure out how much of the deposit bonus you can clear in ~2.5 months (or how much you will clear while clearing the PS3 requirements), and deposit accordingly to get that much. Play as planned. If you have crunched numbers correctly, the deposit bonus will clear as soon as you finish,and you can quickly clear the remaining bonus. If not, you simply need to wait for the deposit bonus to expire (which will happen before your VIP bonus does) and then clear the VIP bonus.

    Its a PITA but it can be done

  2. #42
    Administrator RakeTheRake's Avatar
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    Dec 2004
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    Quote Originally Posted by Nusquam View Post
    Yes its a joke tbh.

    And that RTR state that "BONUS IS NOT DEDUCTED FROM RAKE" is also not very good.
    Hey Nusquam

    Bonuses are not deducted from rake for the purposes of VIP calculations.

    As soon as we have a few answers we will be back to post.
    Best wishes

    Johnny

    Skype: rakeback1


  3. #43
    Junior Member
    Join Date
    Sep 2011
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    Hi All,

    My name is David and i am the Online Poker Exec for Genting Poker. Please feel free to ask me any questions regarding VIP Cash payments and i will try my hardest to answer them.

    From what i have read i would like to explain that due network restrictions, bonuses are earned in the order they are recieved, so First Deposit bonus is always going to be the first bonus you clear and this expires after 3 months. After this all other bonuses on the account will be worked on. As far as the VIP bonuses goes, these are very easy to earn, requiring only 25% of the value of that bonus to be raked. The only time an FDB will cause problems is if you sign up at the end of a month and play more then your usual level of play and rake a vast amount and when the FDB bonus runs out you only have a few days to clear your first VIP bonus. We are very flexible at Genting Poker and will happily look at any cases where this is the issue and look at extending the time you require to clear the VIP bonus.

    Our VIP structure is designed in a way that encourages people to play the following month once they have recieved a bonus from us. Remember, when you are clearing last months bonus, the rake you are generating in doing this is also counting towards your current months bonus.

    Please feel free to ask me some questions.

    Dave

  4. #44
    Administrator RakeTheRake's Avatar
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    Dec 2004
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    2,348
    Quote Originally Posted by Bigd4vew View Post
    Hi All,

    My name is David and i am the Online Poker Exec for Genting Poker. Please feel free to ask me any questions regarding VIP Cash payments and i will try my hardest to answer them.

    Dave
    Hey Dave,

    Welcome to the forum and thanks for taking the time out to help our members. The iPoker VIP programs in general are hard to follow at the best of times.

    We look forward to working with you here going forward
    Best wishes

    Johnny

    Skype: rakeback1


  5. #45
    Junior Member
    Join Date
    Aug 2011
    Posts
    5

    Exclamation

    Hello David, i have a question for you.

    What is up with your security.

    I tried to remove my funds from genting poker over ten days ago And then they said i needed to send in ID.

    This is fine, so i did.

    The problems was, my scan missed 1 inch on the side. So i had to re-scan the ID again. (had no camera or scanner at that time). On my ID you clearly see that my year of birth is 1983. Still your support/security team LOCKED my account saying they could not confirm my age.

    After i re-scanned my ID, that was not good enough, then i needed to send a bill of some sort.

    I have now done that, and it was 4 DAYS ago. I started my withdrawal process 10 days ago.

    This is unacceptable for a network your size. I have never seen anything like this before, and i have played online for many years.

    I hope you can solve this issue asap David.

    My nick is: Nusquam
    Last edited by Nusquam; Mon 19th Sep 2011 at 11:56.

  6. #46
    Junior Member
    Join Date
    Aug 2011
    Posts
    7
    Hi,

    Just completed the ps3 promo and have a couple of queries,

    Firstly, as i want to i want to change the currency on my genting account and support told me that i would have to change my username to do this, if i email plppromo@gentingalderney.com with my new username and explain the situation, is there likely to be any problems claiming the $350?

    Also, the amount RTR have tracked my rake at is about $15 below what has been confirmed with live support on genting and would mean that i have not completed the bonus if it were the case.

    Cheers,
    Last edited by bravoman; Tue 1st Nov 2011 at 17:14.

  7. #47
    Junior Member
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    Aug 2011
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    Ok, ive decided not to change the currency on the account so forget about that.

    My RTR account has just updated the rake with the correct amount, but 14$ of it has gone into november, even though the games had all finished by 31st October which i have proof of from the online HH's.

    Can you sort this please?

  8. #48
    Administrator RakeTheRake's Avatar
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    Dec 2004
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    Quote Originally Posted by bravoman View Post
    Ok, ive decided not to change the currency on the account so forget about that.

    My RTR account has just updated the rake with the correct amount, but 14$ of it has gone into november, even though the games had all finished by 31st October which i have proof of from the online HH's.

    Can you sort this please?
    Hey Bravo,

    We can't get the stats doctored I'm afraid. We can only report what they report to us. Must have been something to do with the cut off time on the network for Oct/Nov
    Best wishes

    Johnny

    Skype: rakeback1


  9. #49
    Junior Member
    Join Date
    Aug 2011
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    7
    Quote Originally Posted by RakeTheRake View Post
    Hey Bravo,

    We can't get the stats doctored I'm afraid. We can only report what they report to us. Must have been something to do with the cut off time on the network for Oct/Nov
    Its all been sorted now. :P

  10. #50
    Junior Member
    Join Date
    Aug 2011
    Posts
    7
    Is it possible to get tagged on this months promotion for genting?

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