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  1. #1
    Junior Member
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    Jan 2013
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    Account not tracked?

    I followed the instructions when signing up for my Poker Stars account but it seems that I am not being tracked.

    I cannot see the RTR freeroll and there are no stats in my account here at RTR.

    Is there anything I can do?

  2. #2
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by Morph View Post
    I followed the instructions when signing up for my Poker Stars account but it seems that I am not being tracked.

    I cannot see the RTR freeroll and there are no stats in my account here at RTR.

    Is there anything I can do?
    Hey Everyone can see the tournament Morph

    go to Requests
    Find a Tournament
    Enter: 941257828

    and you will get it.

    if you cannot register then it probably means your account didn't get tracked to us which is a shame.
    But please try anyhow to make sure.
    Best wishes

    Johnny

    Skype: rakeback1


  3. #3
    Junior Member
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    Jan 2013
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    Thanks for the fast reply!

    I used the code number and managed to find it.

    I had a balance of 1 ticket and used that to register...so am I definitely being tracked then? I don't want to spend a lot of time grinding on a site that I am not getting rake back for.

  4. #4
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by Morph View Post
    Thanks for the fast reply!

    I used the code number and managed to find it.

    I had a balance of 1 ticket and used that to register...so am I definitely being tracked then? I don't want to spend a lot of time grinding on a site that I am not getting rake back for.
    If you got in to the freeroll then you are tagged to us
    Best wishes

    Johnny

    Skype: rakeback1


  5. #5
    Junior Member
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    Awesome

  6. #6
    Junior Member
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    Apr 2011
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    Hello RTR…i can't get in in a free roll…so i am NOT tracked by raketherake ??? how come > i set up my account with raketherake and now i am not tracked ? is there anything i can do about this ? why am i not tracked ? grinding for almost 2 months and now i see i am not tracked ! i am soooo fckkking pissed at Pokerstars !

  7. #7
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by Robbycrash View Post
    Hello RTR…i can't get in in a free roll…so i am NOT tracked by raketherake ??? how come > i set up my account with raketherake and now i am not tracked ? is there anything i can do about this ? why am i not tracked ? grinding for almost 2 months and now i see i am not tracked ! i am soooo fckkking pissed at Pokerstars !
    Understand your frustration Robbycrash - unfortunately Stars dont give us any information to help solve these things.

    if we knew who was tracked etc then we could tell people not to waste their time etc.

    I think last month there was a 500 VPPs qualification. Did you meet that?
    Is it possible you are tracked but just didn't meet the requirements.
    Next month it will be open to all our players regardless of the VPPs earned.
    Best wishes

    Johnny

    Skype: rakeback1


  8. #8
    Junior Member
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    Apr 2011
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    Had 5000 VVP last month so that's not the problem !

  9. #9
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by Robbycrash View Post
    Had 5000 VVP last month so that's not the problem !
    Hmmm

    OK can you email me at help@raketherake....

    I need to know the date you created your Stars account and if you are 100% sure that you used our links

    I can contact them...there is about a 1% chance they do anything but I can ask.
    Best wishes

    Johnny

    Skype: rakeback1


  10. #10
    Junior Member
    Join Date
    Apr 2011
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    4
    I will email you tomorrow or monday….i will look at the date that i created the PS account…thanks for the help.

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