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  1. #1
    Junior Member
    Join Date
    Apr 2011
    Posts
    3

    Warning... Referral payments

    I did not chose a payment method to have my referral commission sent because I was told they would be adding methods, so I let my commission build up from February.. this is what I saved

    month referrals total rake my commission
    April 140 $8,300.06 $88.61
    March 41 $14,987.92 $152.64
    Feb 47 $19,735.91 $202.40

    from all of this I should get over $425..... i was told I only get paid $25 now

    I was told that AP and UB have not paid, so I will not get the money that is owed.... I should have been notified months ago and not the day before I expected a $425 payment to my account. I think this is wrong and something does not sound right here. I have over 175 referrals and sub-referrals to RTR and this is how I am repaid.
    Last edited by BentonG; Tue 17th May 2011 at 19:20.

  2. #2
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,356
    Quote Originally Posted by BentonG View Post
    I did not chose a payment method to have my referral commission sent because I was told they would be adding methods, so I let my commission build up from February.. this is what I saved

    month referrals total rake my commission
    April 140 $8,300.06 $88.61
    March 41 $14,987.92 $152.64
    Feb 47 $19,735.91 $202.40

    from all of this I should get over $425..... i was told I only get paid $25 now

    I was told that AP and UB have not paid, so I will not get the money that is owed.... I should have been notified months ago and not the day before I expected a $425 payment to my account. I think this is wrong and something does not sound right here. I have over 175 referrals and sub-referrals to RTR and this is how I am repaid.
    Hi BentonG,

    I am not sure what you are inferring by "Something does not sound right here" but you should know us better than that, and should know that there is nothing wrong here at all. We could not have let you know months ago because we did not know we were not going to get paid by these rooms.
    99% or people who referred players to those rooms in Feb and March have already cashed out so we are the ones out of pocket here.

    For you the problem has occurred because, as you may recall, you have exhausted all the other possible payment methods available to you through your own actions and not ours. Also, as you well know, we have bent over backwards to help you several times in the past with payments, so to suggest that this is how you are repaid is a rash and unfair statement.

    An email has been sent out to all referrers who were affected and the payments have been retrospectively reversed. So everyone else is in exactly the same boat as you are. As the email states, we hope this is only a temporary problem but the situation is out of our hands and a withdrawal maximum of $250 a week is not going to solve it fast, particularly given our first request is now 21 days overdue.

    We appreciate you are frustrated but given that we have been helping you all day on email when you have been emailing most of our staff at the same time, I find your post a little out of line.
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  3. #3
    Junior Member
    Join Date
    Apr 2011
    Posts
    3

    Rtr

    I wanted to post here so that everyone who is a member and potential new member will see this.

    I wanted to apologize for my rude post last week. RTR has done everything in their power to help me and explain things to me. They will reply to my several emails and always solve a problem if I experience one. I acted like a child when I realized I was not getting 3 months of referral payments (because RTR was not paid these) and I was rude and disrespected the staff. I am sorry

    I think we all know that RTR is the best rakeback site in the world.

  4. #4
    Junior Member
    Join Date
    Apr 2011
    Posts
    22
    I for one agree

  5. #5
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,356
    Quote Originally Posted by BentonG View Post
    I wanted to post here so that everyone who is a member and potential new member will see this.

    I wanted to apologize for my rude post last week. RTR has done everything in their power to help me and explain things to me. They will reply to my several emails and always solve a problem if I experience one. I acted like a child when I realized I was not getting 3 months of referral payments (because RTR was not paid these) and I was rude and disrespected the staff. I am sorry

    I think we all know that RTR is the best rakeback site in the world.
    BG that is very kind of you to post that apology. We sincerely appreciate it, thank you.

    We of course are still working hard to try and contact AP/UB but to no avail. We are also trying to withdraw money...but our first request for $250 is now 4 weeks old! So it's not good signs I'm afraid.
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

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