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Thread: Sky rake races

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  1. #21
    Junior Member
    Join Date
    Jan 2015
    Posts
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    Sky are no longer paying any rake to rtr members. I did not receive a penny of the $400 dollars owed to me from July. I don't understand why rtr are still promoting Skypoker.

  2. #22
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by FarhatDar View Post
    Sky are no longer paying any rake to rtr members. I did not receive a penny of the $400 dollars owed to me from July. I don't understand why rtr are still promoting Skypoker.
    Hi Farhat

    OK firstly please don't make multiple posts on the subject
    Once is fine. TY

    Next, before you start questioning us promoting Sky - can you explain the problem please and what steps you have taken to query it with Sky and our CS team.

    Once we understand all that we can try and solve any problems if there are any.

    BTW if part of your query is related to the race, please make sure you read the T&Cs regarding payments.

    TY
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  3. #23
    Junior Member
    Join Date
    Jan 2015
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    sky poker rakeback

    Quote Originally Posted by RakeTheRake View Post
    Hi Farhat

    OK firstly please don't make multiple posts on the subject
    Once is fine. TY

    Next, before you start questioning us promoting Sky - can you explain the problem please and what steps you have taken to query it with Sky and our CS team.

    Once we understand all that we can try and solve any problems if there are any.

    BTW if part of your query is related to the race, please make sure you read the T&Cs regarding payments.

    TY
    hi,
    I am sorry about the multiple posts.
    I did not receive any of the rakeback from July. I contacted your support staff regarding this matter and got a reply from Victoria to get in touch with sky support directly. Below is a copy of the conversation i had with sky.

     David M: Hi, you're through to David M.
     Farhat dar: hi david
     Farhat dar: i have been asked to get in touch with support regarding my rakeback
     David M: ok
     David M: what seems to be the problem
     Farhat dar: i should have had close to 400 dollars rakeback this month
     Farhat dar: but havent had any
     David M: Please confirm your User ID, date of birth, and your mother's maiden for security I'll look into this for you now.
     Farhat dar: *****
     Farhat dar: *****
     Farhat dar: *****
     David M: Thanks for confirming your details
     David M: we have a different day on the date of birth here please can you confim
     David M: confirm
     Farhat dar: sorry ******
     David M: Cheers
     David M: ok rewards are paying out weekly nowadays
     David M: might want to catch up on the new rewards credit details on site
     David M: you have had 28.26 today
     David M: last week was 28.35
     David M: week before was 23.22
     Farhat dar: yes but what about my rake back from raketherake
     David M: i dont know that promotion
     David M: have you got a link
     David M: and how were you notified of it please
     Farhat dar: i joined sky through rakethe rake which shud give me 30% rakeback plus promotions which was 120 dollars last month
     David M: ok looking through your sign up affiliate doesnt confirm this and we've never made a payment regarding a promo raketherake
     Farhat dar: i have been getting this since i joined sky its only changed when u started paying weekly
     David M: i have checked your adjustments for credits
     David M: i have missed the following
     David M: 2015-07-02 15:27:39 118.84 0 P.P.O Affiliate Rakeback Final Payment kirtonj Manual Adjustment
     David M: so you had got it before, sorry for the confusion there
     David M: but its ended as its flagged up as 'LAST PAYMENT'
     David M: so its now ended
     David M: sorry about that
     Farhat dar: why has it ended ?
     David M: not sure on that one
     David M: if i get mroe info i am happy to email it out
     Farhat dar: thats not right
     David M: whats your current email address please
     Farhat dar: ********
     David M: ill ask my colleague a second bear with me, he does poker crediting
     Farhat dar: i have had no notification that it was ending can u double check this for me
     David M: ok ive had it confirmed
     David M: since the changed in rewards we no longer give raketherake bonus
     David M: ive had this confirm by the manager looking after poker also
     David M: so it wont be credited going forward
     David M: apologiesd
     Farhat dar: i have just spoken to raketherake and thats not correct
     David M: sorry about that ive had it confirm here
     David M: i cannot advise nay further on this one
     Farhat dar: they are still promoting sky and the rakeback
     David M: we cannot be held liable for 3rd party information you see
     David M: raketherake has now ended
     David M: Is there anything else I can help you with?
     Farhat dar: ok i will ask them to get in touch with you
     David M: thats great thanks for that Farhat
     David M: Take care and enjoy your evening, goodbye!
     David M has disconnected.

    I apologise again for the multiple posts. And would appreciate if you could resolve this matter for me.

    Thanks

  4. #24
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,360
    Hey F

    Will drop you an email as there is rake related sensitive data.
    But in essence you got an email on 26th June Telling you about the changes on Sky POker
    They ditched the 30% in favour of a VIP programme up to 40%
    Here is a link to that mail
    https://www.raketherake.com/email/20...-2015-sky.html

    and here is a link to the current programme
    https://www.raketherake.com/sky-poke...ck#activeTab_1

    There is of course our 15% Chase (need to rake more this month than last etc)

    I'll be in touch
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  5. #25
    Junior Member
    Join Date
    Jan 2015
    Posts
    5

    sky rake

    Quote Originally Posted by RakeTheRake View Post
    Hey F

    Will drop you an email as there is rake related sensitive data.
    But in essence you got an email on 26th June Telling you about the changes on Sky POker
    They ditched the 30% in favour of a VIP programme up to 40%
    Here is a link to that mail
    https://www.raketherake.com/email/20...-2015-sky.html

    and here is a link to the current programme
    https://www.raketherake.com/sky-poke...ck#activeTab_1

    There is of course our 15% Chase (need to rake more this month than last etc)

    I'll be in touch
    Hi,
    Thanks for clearing that up for me.

    F

  6. #26
    Junior Member
    Join Date
    Apr 2014
    Posts
    1
    FarhatDar , what i am doing is switching between sky poker 1 month and another site the next. This way gets the max Rakeback possible and there leaves no stress on missing out the extra 15% at end of a month if you just don't have enough time to rake more than last month.

    I think sky poker having this rake more than last month clause is non beneficial for long term as i hope that the new site i play on has enough soft players like sky then i will completely switch over to them and leave sky poker. 2 of my friends are currently doing this as well.

    With getting GTD 15% and hitting gold each week than it is not that big of a change from the old 30% but the risk of not getting the 15% by just raking $10 less than last month is so silly.
    And in the future if anyone asks me what site to play on i will of course not recommend sky poker anymore as with this rake system in place it does not make sense to play on sky every month.

  7. #27
    Junior Member
    Join Date
    Jan 2015
    Posts
    5

    looking at new sites

    Quote Originally Posted by showoffnat View Post
    FarhatDar , what i am doing is switching between sky poker 1 month and another site the next. This way gets the max Rakeback possible and there leaves no stress on missing out the extra 15% at end of a month if you just don't have enough time to rake more than last month.

    I think sky poker having this rake more than last month clause is non beneficial for long term as i hope that the new site i play on has enough soft players like sky then i will completely switch over to them and leave sky poker. 2 of my friends are currently doing this as well.

    With getting GTD 15% and hitting gold each week than it is not that big of a change from the old 30% but the risk of not getting the 15% by just raking $10 less than last month is so silly.
    And in the future if anyone asks me what site to play on i will of course not recommend sky poker anymore as with this rake system in place it does not make sense to play on sky every month.
    Hi,
    I to am now looking at other sites to join. I agree with your comment about not recommending Sky to anyone.

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