Email problems

Posted on by RTR Dave

We have had reports of some of our users not receiving emails from us at Gmail, Yahoo, MSN / Hotmail and AOL.

We advise users to ensure they have added the domain raketherake.com and / or the email address: donotreply@raketherake.com to their allowed list. Adding donotreply@raketherake.com as a contact within your email account is also recommended.

If you are a Hotmail / MSN user please report the issue to their support team using this form:

https://support.live.com/eform.aspx?productKey=wlmail&ct=eformts

You need to select the “Wanted Mail Not Arriving” option and then select “Specific Domain” and “Domain is in Allowed List”. Then within the description field outline the problem briefly remembering to quote raketherake.com.

Thank you for your patience.

Comments are closed.