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Thread: ACR 500$ freeroll

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  1. #71
    Junior Member
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    Apr 2011
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    having a problem with acr telling me im not tracked , but i am ... here is there log

    Can I please have your user name?

    17:32vincent olivieri:
    login name is pokernut92 --- table name is pokernut1992

    17:34Francisco M:
    Can you please confirm your physical address?

    17:35vincent olivieri:
    1022 lewisohn butte mt 59701

    17:36Francisco M:
    Thanks. I just checked your account and this time I can see that your account is not linked to RTR

    17:37vincent olivieri:
    ok im confused because they show it as pokernut92 and emailed me the pw!!

    17:37vincent olivieri:
    can this be fixed or no?

    17:38Francisco M:
    One moment please

    17:41Francisco M:
    Well Vincent in this case you need to get in touch with RTR so they can help you get your registration fixed

    can you help me!!

  2. #72
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by pokernut92 View Post
    having a problem with acr telling me im not tracked , but i am ... here is there log

    ......
    Hey PN

    When you say ACR is telling you that you are not tracked, who exactly is telling you?

    If you got sent the Message with the password then you are eligible for a prize... I see you have registered so I am not sure if there is any problem?

    Let me know
    Best wishes

    Johnny

    Skype: rakeback1


  3. #73
    Junior Member
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    Apr 2011
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    one of the chat representives at acr... I haven't played there in awhile so i checked with them, but the guy did seem confused... so im gonna run with it ... i recieved the pw in my messages on RTR so i also assume things are fine , just wanted to check ... thank you for your time and see you guys on the tables!!

  4. #74
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by pokernut92 View Post
    one of the chat representives at acr... I haven't played there in awhile so i checked with them, but the guy did seem confused... so im gonna run with it ... i recieved the pw in my messages on RTR so i also assume things are fine , just wanted to check ... thank you for your time and see you guys on the tables!!
    Yep looks like you are fine PN
    Best wishes

    Johnny

    Skype: rakeback1


  5. #75
    Junior Member
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    Oct 2013
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    once again the 500 freeroll is slow paying out . how hard can it be to pay 40 people

  6. #76
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by mjones79 View Post
    once again the 500 freeroll is slow paying out . how hard can it be to pay 40 people
    Hey MJ - go easy on them

    1) It's free...
    2) They have to sift through every player checking whether they are tagged to 2/3 different affiliate accounts at 3 rooms each...

    Cheers
    Best wishes

    Johnny

    Skype: rakeback1


  7. #77
    Junior Member
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    May 2014
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    Quote Originally Posted by RakeTheRake View Post
    Hey Bluff

    Good point...i'll find out.

    Welcome to the forum
    Don't suppose there has been any further findings on this?

    Tried inquiring on PO and got a that's interesting but not sure if they are looking any further lol

  8. #78
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by BluffmeAllIn View Post
    Don't suppose there has been any further findings on this?

    Tried inquiring on PO and got a that's interesting but not sure if they are looking any further lol
    Yep it's being sorted out i believe
    Your account must be tracked to PO though at the rooms to be eligible for a prize.
    Best wishes

    Johnny

    Skype: rakeback1


  9. #79
    Junior Member
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    Oct 2011
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    how about the prizes? i play in the sunday tournament and still haven`t recieve the money that i won. can u tell me when u make the payments? regards.

  10. #80
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by hcdtgz6 View Post
    how about the prizes? i play in the sunday tournament and still haven`t recieve the money that i won. can u tell me when u make the payments? regards.
    Hi hcd

    Should be soon if not already. They are just making sure that only tagged players get paid so it might take a little longer than usual
    Best wishes

    Johnny

    Skype: rakeback1


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