Search or browse below to find answers to our most common support queries.
To understand what rakeback is we'll first explain what rake is and how it works:
Rake: Online poker rooms make their money by automatically taking a cut of the players' stake money; this is called the 'rake'. Typically the rake is 5% of every pot. Playing a few hundred hands a month soon accumulates a large amount of rake, and you could be paying tens of thousands of $$$ a year in rake!
Rakeback: This is a portion of the rake you have paid that you can get back (hence rakeback) through the various reward systems available. Players can get up to 80% of their rake money back through a rakeback professional.
Some poker rooms allow retagging and some don't. It can vary from time to time depending on your accounts history and if it's already tagged. If your account is tagged then it means it's already tracked to another affiliate. You might've signed up via another affiliate site, you can accidentally have clicked an ad or have been tracked in some other way. What we can do is attempt to retag your existing poker accounts and see what the poker rooms say. Every case is unique and our experience is that it's always worth trying to make sure you get the best possible deals out there with RakeTheRake.
Please submit your retag request and we'll check with the poker room and let you know as soon as possible.
There are several basic methods of rake calculation:
- Dealt cards - If you are dealt cards in a hand then you are deemed to have contributed to the pot and therefore you are allocated an equal share of the rake taken. This is regardless of whether you fold straight away or not. If for example the rake taken on a particular table is $3 and there are six of you playing, then your rake consideration is $0.50.
Examples: partypoker, PokerStars
- Average contributed - Similar to the dealt cards method as above in terms of the calculation, but you must contribute at least something to the pot. If you fold without contributing to the pot then your rake consideration is zero. If for example the pot on a particular table was $60 the rake taken is $3. Even if you contributed only $2 to the pot and there are six of you playing (but two folded pre-flop) then you get allocated a quarter of the rake as 4 people in total contributed to the pot.
- Weighted contributed - You simply get allocated the weighted proportion of the pot that you contributed. If for example the pot was $60, the rake taken is $3. If you put in $2 to the pot then your rake consideration is (2/60 * $3) or $0.10.
- RPV Rakeback - Calculated based on the following formula:
RPV = (0.5 ORG) + (0.5 SBR) + MTT fees
RPV = Real Player Value
ORG = Original Rake / Fee
SBR = Source Based Rake / Fee
MTT = Multi Table Tournament
PVI Rakeback - The GG Network work off their own model which attributes rake to players based on some secret formula about winnings/losses. What this means is that as a winning player you may get a lot less rake attributed to your play. This means you may get a lot less rakeback than you might be expecting. This method is exclusive to the GG Network.
Rakeback payment varies from room to room. For some it's weekly, some monthly and for some cashback rewards programs you will need to manually exchange your points for rewards or cash to make a payment. Please have a look at the program details on text on the poker room page for full payment details. If you can't find the info there then please contact the poker room via the contact details on the poker room page.
In general poker tracking software is not an accurate reflection of the rake you have paid at any poker room. This is because they (the poker tracking software) tend to use the Dealt Method of rake calculation. This does not account for the majority of poker rooms on networks that use alternative methods of rake calculation. In addition these systems do not take in to account bonuses that have been deducted or any transaction fees or other costs that a poker room might be deducting. Also the data that we get from the poker rooms for your rakeback statistics are often 24-48 hours behind real time whereas poker tracking software tends to be live.
Some poker rooms deduct things from rake before rakeback is calculated. Please see individual sign up pages for details of fees. Your account summary also provides a breakdown of monthly deductions.
You can find a list of top sports betting sites that are accepted in your region here.
Poker races are poker promotions where the players rake/hands stats are recorded and displayed on a leaderboard. At the end of the promo period, players will win the prize on the leaderboard position they finish on. That basically means; the more you rake, the higher you'll place in the leaderboard and the bigger the prize you will get. It's free to participate in a race and if you rake enough then you will qualify for prizes.
There is a second type of race called "chases". The chase differs from the classic rake race as in a chase you will have to hit certain checkpoints to earn a specific amount, without competing against other players for a set number of prizes. So for example earn 1,000 points when playing at the partner for the duration of the chase to get €10 or earn 2,500 points to get €30 and so on.
A special promotion is the name we give to the type of promotions that we can't label as either a race, chase or a freeroll. So it can be anything from earning extra rakeback or a gift giveaway promotion. Special promotions usually have a really good value for our members so keep an eye out for the star icon.
A freeroll is a poker competition that is free to enter but still offers real money prizes. The number of paid positions in a freeroll and how to qualify might be different every time. For most freerolls on RakeTheRake you have to qualify by raking a certain amount in the days before the freeroll event. Usually this amount is very low and just serves the purpose of ensuring that the prizes go to real money players. If you are already an active real money player at the room then you will usually be automatically qualified to participate in the freeroll. Bear in mind that qualification dates and date of the freeroll differs. You can see these dates on the page of each freeroll.
On our sister site Jackpot Freerolls, most freerolls are open to all players without any qualification requirements. As long as you are a player of Jackpot Freerolls you are qualified and entitled to any bonus prizes offered.