728x90 Main Content (Top)
Page 1 of 2 12 LastLast
Results 1 to 10 of 12
Like this thread?
 
  1. #1
    Junior Member
    Join Date
    Apr 2011
    Posts
    1

    Possible problems with the new site

    I see the sticky, not sure if I should make a new thread, but here we go.

    Upon logging in I was told to update my details, this worked fine, I just had to confirm my email address. I then went to my account and was greeted with a video about What rakeback is? This video persistently popped up as I navigated around the site. I think it has stopped now, but came up too many times.

    Secondly I like to be able to easily check the Rake Race that I am in. Right now I cant see it clearly on the site and I end up using the navigation panel at the bottom of the page to find it. Is there an easier way?

    Other than that there are 3 menu bars a lot of the time which can get a little confusing.

  2. #2
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,348
    Hey M

    The video issue should be fixed now, ty.

    The rake races should be easily accessible from the PROMOTIONS button top right. Did you prefer a Rake Races tab like the old site? I cant promise that right now but it can go in to the ring.

    As for the 3 menu bar, i will pass those comments on.

    TY again and keep the feedback coming please.
    Best wishes

    Johnny

    Skype: rakeback1


  3. #3
    Junior Member
    Join Date
    Apr 2011
    Posts
    3
    I came to check out the forums. When I selected "forums" I received a standard windows XP security warning asking if I want to only view content that was delivered securely. Any thing I select in the forum, be it a new post, a new page in a thread, selecting at all, will give me this security waring.

  4. #4
    Junior Member
    Join Date
    Apr 2011
    Posts
    3
    In the rake race listing of players a few players are listed with the names they use on the poker site. Mine is listed with 10 replacing the RTR prefix.

  5. #5
    Junior Member
    Join Date
    Apr 2011
    Posts
    3
    I cannot find any deductions to my rake from FullTilt. I know I have had many. This is for past play as I live in the land of the not free and am crying in my beer.

  6. #6
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,348
    Quote Originally Posted by RTR10120 View Post
    I came to check out the forums. When I selected "forums" I received a standard windows XP security warning asking if I want to only view content that was delivered securely. Any thing I select in the forum, be it a new post, a new page in a thread, selecting at all, will give me this security waring.
    Noted and we will deal with it, TY. (You can never be too safe )

    Quote Originally Posted by RTR10120 View Post
    In the rake race listing of players a few players are listed with the names they use on the poker site. Mine is listed with 10 replacing the RTR prefix.
    We removed the RTR from all players and put a 10
    It doesn't affect login or referrals.

    Quote Originally Posted by RTR10120 View Post
    I cannot find any deductions to my rake from FullTilt. I know I have had many. This is for past play as I live in the land of the not free and am crying in my beer.
    The new system is showing the deductions from May onwards. But anyway we can no longer see US player stats anyway. They have been temporarily removed.

    Many thanks for the feedback. Please keep it coming
    Best wishes

    Johnny

    Skype: rakeback1


  7. #7
    Junior Member
    Join Date
    Apr 2011
    Posts
    3
    When i login my account you send me to the page where i need to update my details, i update them and after when i try to go in my summary page htey send me again in my update pages..... So i only have access to my update pages right now....

  8. #8
    Junior Member
    Join Date
    Apr 2011
    Posts
    3
    Forget my other post, everythings is pefect this morning...

  9. #9
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,348
    Quote Originally Posted by bouffardjf View Post
    Forget my other post, everythings is pefect this morning...
    Super, the tech team have been looking at it all morning anyhow, so hopefully they flicked the right switch! Welcome btw
    Best wishes

    Johnny

    Skype: rakeback1


  10. #10
    Junior Member
    Join Date
    Apr 2011
    Posts
    22
    Didnt want to start a new thread. Not really a problem, but can we get a remember me feature for login?

    It kind of bothers me to have to type in my user name and password everytime. If nothing else, at least remember user name. Thanks!

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •