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Thread: Didn't get paid in freeroll

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  1. #1
    Junior Member
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    Didn't get paid in freeroll

    I got 24th in todays ACR freeroll and I haven't received any money in my account. The tourney ended a short time ago and as far as I know I am linked back to RTR. Is there a lag period till the money shows in my account? Thanks for the help.

  2. #2
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    Hit my poker account last week on tue.
    waterboy likes this.

  3. #3
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    Ok, thanks for the reply. Maybe it takes a couple days to show up.

  4. #4
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by jc1967 View Post
    Ok, thanks for the reply. Maybe it takes a couple days to show up.
    @ 52smooth - thanks for posting

    @ jc - To stop people who arent members from getting prizes, the payments are done manually. So as Smooth mentioned you should get the monies on Monday or Tuesday

    Hope that helps.
    Best wishes

    Johnny

    Skype: rakeback1


  5. #5
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    Quote Originally Posted by RakeTheRake View Post
    @ 52smooth - thanks for posting

    @ jc - To stop people who arent members from getting prizes, the payments are done manually. So as Smooth mentioned you should get the monies on Monday or Tuesday

    Hope that helps.
    That does help, thanks alot for the reply.

  6. #6
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    Quote Originally Posted by RakeTheRake View Post
    @ 52smooth - thanks for posting

    @ jc - To stop people who arent members from getting prizes, the payments are done manually. So as Smooth mentioned you should get the monies on Monday or Tuesday

    Hope that helps.

    Thanks for the information, I appreciate it. I busted 29th in sick fashion, 1010<A7 on a flop that came 10, 9, 9........ You guessed it, running aces... Sigh. I have had a RTR account for a while and am almost positive it's tracked (tagged) to RTR. Since there were players who werent members, let's hope I see a piece of the prizepool! Regardless, thanks for all the great promos and freerolls that you continue to offer to us members.

  7. #7
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by waterboy View Post
    Thanks for the information, I appreciate it. I busted 29th in sick fashion, 1010<A7 on a flop that came 10, 9, 9........ You guessed it, running aces... Sigh. I have had a RTR account for a while and am almost positive it's tracked (tagged) to RTR. Since there were players who werent members, let's hope I see a piece of the prizepool! Regardless, thanks for all the great promos and freerolls that you continue to offer to us members.
    Hey WB

    I looked at your RTR profile and cannot see an ACR account against it. That won't prevent you from winning a prize but you should be sure to add it ASAP.

    If you have any problems doing so, please do not hesitate to contact our team here and they will help you.
    Best wishes

    Johnny

    Skype: rakeback1


  8. #8
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    Thank you RTR! I believe I had my login name on my profile instead of my USERNAME. I just changed it, can you assure me that it's correct? I would like to make sure I receive the funds. Thanks again for this opportunity as well as the many others you offer. I hope to win this weekends game!

  9. #9
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by waterboy View Post
    Thank you RTR! I believe I had my login name on my profile instead of my USERNAME. I just changed it, can you assure me that it's correct? I would like to make sure I receive the funds. Thanks again for this opportunity as well as the many others you offer. I hope to win this weekends game!
    Hey again

    I still see no ACR room
    This should help

    1) Log in to RTR

    2) Go to our ACR page
    https://www.raketherake.com/americas-cardroom-rakeback

    and jump to Step 3

    3) Enter your details there and then click Submit etc.

    That should do the trick.
    Best wishes

    Johnny

    Skype: rakeback1


  10. #10
    Junior Member
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    Quote Originally Posted by RakeTheRake View Post
    Hey again

    I still see no ACR room
    This should help

    1) Log in to RTR

    2) Go to our ACR page
    https://www.raketherake.com/americas-cardroom-rakeback

    and jump to Step 3

    3) Enter your details there and then click Submit etc.

    That should do the trick.

    When I try that, it doesn't work because I ALREADY have a RTR account. I get this message: "Please correct the following before submitting the form:
    - The email address you entered is already registered to an account - if this is your email address please click here to login or reset your password."


    Should I send you a pm with my username and nickname and maybe you can input them correctly, since it won't let me? Thanks in advance!

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