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  1. #1
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    WPT/Party/Bwin freeroll 23.2. - register problem

    Hi,

    I earned more then 400 WPT point on January on WPT, I receive email with information that I have qualified for Party/WPT/Bwin New Year Gift freeroll, but when I want register I receive message that I am not invited to this tournament. Can you write to me what it is the problem?

    Thank you

  2. #2
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by mic223 View Post
    Hi,

    I earned more then 400 WPT point on January on WPT, I receive email with information that I have qualified for Party/WPT/Bwin New Year Gift freeroll, but when I want register I receive message that I am not invited to this tournament. Can you write to me what it is the problem?

    Thank you
    We are talking to Party/WPT about it guys. Hopefully they get it fixed
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  3. #3
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    really not happy about this .....

    and the prizes are supposed to be this : https://www.raketherake.com/rakeback...-2014#freeroll (WPT Gadgets tab)

    instead they are this : https://www.raketherake.com/rakeback...rolls#freeroll (WPT Gadgets tab)

    .... but that won't really matter will it ? .... considering I get an email invite, yet still can't register lol !

    I'm unsure how this will be rectified, considering it looks like Party players are registered, and the tourny will run regardless, without WPT players ...

    I'll still try to remain hopeful, and look for a positive resolution to all of this .... (yes, I could have worse 1st world problems)
    but .... I can't say I'm surprised this is happening though . :/
    Last edited by gotdanuts; Sat 22nd Feb 2014 at 21:01.

  4. #4
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    I do find it imperative to mention that I did appreciate a phone call yesterday from someone while they were on vacation, essentially dropping everything in order to personally speak to me about this ...

    I am aware RTR is trying to make good on this .....

  5. #5
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by gotdanuts View Post
    I do find it imperative to mention that I did appreciate a phone call yesterday from someone while they were on vacation, essentially dropping everything in order to personally speak to me about this ...

    I am aware RTR is trying to make good on this .....
    OK guys

    I and our affiliate manager in London have been trying to fix this all day.
    The Party guys in Gibraltar are being a bit jobsworth and basically it isnt going to get fixed in time

    Please be patient with us
    We will address the "damage" in the next few days and then come up with a plan for those people that missed the tournament.

    In the mean time, please send an email to help@raketherake......letting me know your WPT name so i can make a list of those who had qualified and wanted to actually play.

    many thanks
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  6. #6
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    What is the result?

  7. #7
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by mic223 View Post
    What is the result?
    Email due out shortly
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

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