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  1. #1
    Junior Member
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    Jul 2011
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    Rakeback on carbon! Driving me crazy

    Ok this is driving me crazy I am pretty sure I used RTR for receiving rake. I played on Carbon (US player) for past month and my rakeback report on player admin player shows me as receiving rake.. yet I have $0 on my RTR page for transfer. This is my first time signing up for rakeback and have no idea why it is showing up as $0 as carbon has tracked it daily .. I CAN'T find out were my $ is.... did I register wrong?

    I have been at this for a month now and can't seem to get it right

    Brett

  2. #2
    Junior Member
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    Jul 2011
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    When I come here it said I didnt have an account though so I had to created this one but my referall sent me a link and walked me through getting rakeback but apparently I do not exist.. Except on Carbon pokers player admin were I have rakeback coming in and I cant receive other VIP things due to being registered for rakeback

    Guess I am not smart enough to figure out were my $ is

  3. #3
    Administrator RakeTheRake's Avatar
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    Dec 2004
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    2,339
    Quote Originally Posted by bdub43 View Post
    When I come here it said I didnt have an account though so I had to created this one but my referall sent me a link and walked me through getting rakeback but apparently I do not exist.. Except on Carbon pokers player admin were I have rakeback coming in and I cant receive other VIP things due to being registered for rakeback

    Guess I am not smart enough to figure out were my $ is
    Hey Brett

    Let's start from scratch - I see you have created an RTR account with us
    Can you send me your friend's referral code and we will add that (send it to help@rakether....)
    Also you need to go to the Carbon page on our site
    Carbon Online Poker Rakeback - 35% rakeback plus 150% sign up bonus upto $1000

    Go to Step 4 of the sign instructions and enter your details there

    We can then go and check everything and see if your account is indeed tagged to us etc.
    Best wishes

    Johnny

    Skype: rakeback1


  4. #4
    Junior Member
    Join Date
    Jul 2011
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    How do I get to step 4? I will send his referral code in an email. If I click the carbon poker Icon it says error on page

  5. #5
    Administrator RakeTheRake's Avatar
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    2,339
    Quote Originally Posted by bdub43 View Post
    How do I get to step 4? I will send his referral code in an email. If I click the carbon poker Icon it says error on page
    Hey Brett you just go the page and follow the sign up steps...but just jump to the 4th Step
    Best wishes

    Johnny

    Skype: rakeback1


  6. #6
    Junior Member
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    Jul 2011
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    It will not let me .. I am afraid I don't understand it asks me to put in the email then says sorry merge not accepting .....

    Brett

  7. #7
    Administrator RakeTheRake's Avatar
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    Dec 2004
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    Quote Originally Posted by bdub43 View Post
    It will not let me .. I am afraid I don't understand it asks me to put in the email then says sorry merge not accepting .....

    Brett
    No problem - you cant add it because you are US Based
    I will email you now and add your details manually
    Best wishes

    Johnny

    Skype: rakeback1


  8. #8
    Junior Member
    Join Date
    Apr 2011
    Posts
    1

    Carbon not paying rakeback on coupon entries?

    I recently won a satellite entry into Carbon Poker's $100,000 guaranteed. And then upon completing the tournament looked into my rakeback for that day (this past Sunday) and noticed I did not get the rakeback ($9 rake at 35% should be $3.15). So I emailed support and they said that because I won the entry coupon they don't pay rakeback. I emailed them back and they said this is there policy - which makes no sense because I did pay $9 rake. Just wondering if admin or any other players at carbon can give me any insight on this matter.
    Thanks,
    drmcoy

  9. #9
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
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    2,339
    Quote Originally Posted by drmcoy View Post
    I recently won a satellite entry into Carbon Poker's $100,000 guaranteed. And then upon completing the tournament looked into my rakeback for that day (this past Sunday) and noticed I did not get the rakeback ($9 rake at 35% should be $3.15). So I emailed support and they said that because I won the entry coupon they don't pay rakeback. I emailed them back and they said this is there policy - which makes no sense because I did pay $9 rake. Just wondering if admin or any other players at carbon can give me any insight on this matter.
    Thanks,
    drmcoy
    Hey Bones

    That all sounds about right.
    If you won the entry then you wouldn't get rakeback on that $9
    If you won it because you came through a series of other satellites, you would have received rakeback for those satellites (if paid for). But the "free" entry would not pay any rakeback
    Hope that helps
    Best wishes

    Johnny

    Skype: rakeback1


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