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  1. #1
    Junior Member
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    Planetwin365

    Hello

    May I ask what happend with my tag request to planetwin365.
    Username - TheMaestr0

  2. #2
    Moderator RTR Victoria's Avatar
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    Hi TonchevT,

    I have replied to your support request by email, requesting further details about your PlanetWin365 account.

    For your privacy, can you please respond to that email.
    Best wishes

    Victoria


  3. #3
    Junior Member
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    Hi

    How much long time must wait ?

  4. #4
    Moderator RTR Victoria's Avatar
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    Hi TonchevT,

    It can take the rooms a few days to respond to our requests. However, I have chased this up for you this morning and they have confirmed your account.
    Best wishes

    Victoria


  5. #5
    Junior Member
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    Hi. Did the rake generated in this month will be counted in the rake race? I see have $15 and more rake for now but have no winnings, but there is some players that with just $1 win big prizes

  6. #6
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by TonchevT View Post
    Hi. Did the rake generated in this month will be counted in the rake race? I see have $15 and more rake for now but have no winnings, but there is some players that with just $1 win big prizes
    Hey TT

    NB : The leader board displays the amount of rake you are behind the person above you.

    Hope that helps
    Best wishes

    Johnny

    Skype: rakeback1


  7. #7
    Junior Member
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    Hi. Yes it helps, but I do not believe its possible to have $0 winnings as have more rake than other players lol

  8. #8
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by TonchevT View Post
    Hi. Yes it helps, but I do not believe its possible to have $0 winnings as have more rake than other players lol
    HI TT

    But how do you know you have higher rake than the other players?


    OK If there is still a problem for you on Monday after the race is updated, contact our support team here they will try to help you.

    Enjoy the rest of the weekend
    Best wishes

    Johnny

    Skype: rakeback1


  9. #9
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    Hi, when the prizes will be paid. I expect a prize

  10. #10
    Administrator RakeTheRake's Avatar
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    Quote Originally Posted by TonchevT View Post
    Hi, when the prizes will be paid. I expect a prize
    If you cashed TT it should be paid by the 15th of the month.
    Best wishes

    Johnny

    Skype: rakeback1


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