728x90 Main Content (Top)
Results 1 to 7 of 7
Like this thread?
 
  1. #1
    Junior Member
    Join Date
    Jun 2016
    Posts
    4

    Is a deposit bonus seperate from rakeback?

    I set up a Betfair poker account on 28/06/16 and got confirmation that my play was being tracked for rakeback on 29/06/16. I have not received any rakeback payment since then, Betfair customer support originally told me that they pay on the first and third Thursday of each month.

    Talking to their customer support yesterday it seems like there might be a different payment system for people with affiliate deals but they advised me to contact Rake The Rake to confirm the details.

    I have been cashing out VPP's to clear the initial deposit bonus, is the rakeback actually included in those VPP's? I have cleared around 80 but have supposedly earned $119 in rakeback which I assumed was IN ADDITION to the deposit bonus?

  2. #2
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,353
    Quote Originally Posted by SteveV View Post
    I set up a Betfair poker account on 28/06/16 and got confirmation that my play was being tracked for rakeback on 29/06/16. I have not received any rakeback payment since then, Betfair customer support originally told me that they pay on the first and third Thursday of each month.

    Talking to their customer support yesterday it seems like there might be a different payment system for people with affiliate deals but they advised me to contact Rake The Rake to confirm the details.

    I have been cashing out VPP's to clear the initial deposit bonus, is the rakeback actually included in those VPP's? I have cleared around 80 but have supposedly earned $119 in rakeback which I assumed was IN ADDITION to the deposit bonus?

    Hey Steve
    The bonus is definitely in addition to the rakeback.
    So as you play you earn points - these points release then bonus cash into your account.
    But they are not used up in getting your sign up bonus.

    Then you use the points that you have earned to cash in for rakeback

    The exchange rate is 35%
    You cash these in via the Poker Client

    Hope that helps
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  3. #3
    Junior Member
    Join Date
    Jun 2016
    Posts
    4
    Thanks Johnny

    Yes, understand how it works but I have been releasing VPP's every time it reaches 3750 in order to get the the 10 euro release of what I thought was the bonus. Are you saying that I have been releasing the bonus AND rakeback each time? If so, I have hardly made anything, certainly nowhere near the $119 in my tracker.

  4. #4
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,353
    Quote Originally Posted by SteveV View Post
    Thanks Johnny

    Yes, understand how it works but I have been releasing VPP's every time it reaches 3750 in order to get the the 10 euro release of what I thought was the bonus. Are you saying that I have been releasing the bonus AND rakeback each time? If so, I have hardly made anything, certainly nowhere near the $119 in my tracker.
    Hey S

    The 10 you are cashing in with the points is definitely the rakeback. The bonus must be being released automatically. You should check with their support how much bonus you have cleared.
    You can use their live chat here
    https://en-betfair.custhelp.com/

    Can you confirm that you are on Gold Level VIP in the system on Betfair?
    That way you earn 5.25 x The number of Status points in VPPs

    You then cash in the VPPs
    I estimate you should have received about 40.5k in VPPs which would be about 107 cashed in..or $117
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  5. #5
    Junior Member
    Join Date
    Jun 2016
    Posts
    4
    Thanks Johnny, yes their customer support say I have accumulated 41,116 VPP's. I currently have 1,389 in my account so as you can see I have cashed in around 40,000 VPP's. Its converted to so each time i cash out 10 euros I get around 8.40 back into my account. so altogether I have cashed in about 84.

    So I assumed I was clearing bonus money and that rakeback was paid seperately. You are saying that what I have received is rakeback, so how do I get the bonus payment due on 41,116 VPP's?

    I am on VIP level 13 which I assume is GOLD?

  6. #6
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,353
    Quote Originally Posted by SteveV View Post
    Thanks Johnny, yes their customer support say I have accumulated 41,116 VPP's. I currently have 1,389 in my account so as you can see I have cashed in around 40,000 VPP's. Its converted to so each time i cash out 10 euros I get around 8.40 back into my account. so altogether I have cashed in about 84.

    So I assumed I was clearing bonus money and that rakeback was paid seperately. You are saying that what I have received is rakeback, so how do I get the bonus payment due on 41,116 VPP's?

    I am on VIP level 13 which I assume is GOLD?
    OK S

    So the Rakeback all looks fine.

    As I understand the bonus would be released as described here
    https://www.raketherake.com/betfair-...ck#activeTab_2

    So am thinking you should have released about €60?

    You'll need to check with Betfair that they have been giving you your €10 each time

    Hope that helps
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  7. #7
    Junior Member
    Join Date
    Jun 2016
    Posts
    4
    Thanks Johnny

    I just noticed that although I am on VIP Level 13, my status in the Poker Client appears to be Bronze? I will take this up with their CS.

    thanks

    Steve

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •