728x90 Main Content (Top)
Page 1 of 2 12 LastLast
Results 1 to 10 of 13
Like this thread?
 
  1. #1
    Junior Member
    Join Date
    Apr 2011
    Posts
    10

    Stan James not updating

    Hello,

    I signed up with SJ 3-10 and raked about $25 (371 loyal points through SNG's)
    Today I recieved a mail that my account was linked correctly

    So I look in my rtr account, and find the SJ rake latest update is today.
    However, It says I've raked $0,00, have $0,00 rakeback earned (and that my rakeback % = 0% instead of 30%)

    Also, the leaderboard is not updating. There are no players in the list.

    Hopefully the rake from 3-10 is logged correctly, or else I'l be in trouble raking at least the minimum $50 for thus thursday's rakeback.

    Can you look into this?

  2. #2
    Junior Member
    Join Date
    Apr 2011
    Posts
    10
    OK, it's all updated now, thanks.

    minor nitpick: SJ now lists as 40% rakeback instead of 30% (if I'm getting 40% that's fine with me of course, but I guess that dream won't come true )

  3. #3
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,355
    Quote Originally Posted by mikehendi View Post
    OK, it's all updated now, thanks.

    minor nitpick: SJ now lists as 40% rakeback instead of 30% (if I'm getting 40% that's fine with me of course, but I guess that dream won't come true )
    No problem
    I hadn't had a chance to get back to you yet after it was fixed. Thanks for the heads up on the 40%! Reduced now
    Enjoy.
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  4. #4
    Junior Member
    Join Date
    May 2011
    Posts
    12
    i also got stan james account, but i got question about the rakeback and signup bonus

    on your website i find that you have to earn 18x the deposit in loyalty points, regardless what amount you deposit , but this is what i find on stanjames website:

    How The Welcome Bonus Works

    You need to earn Loyalty Points before we award your Welcome Bonus. But earning Loyalty Points isn't a problem - after all, it means playing more poker!

    The number of Loyalty Points you have to earn to claim your Welcome Bonus depends on the level of your initial deposit. Take a look at the following table to find out how many Loyalty Points you need to achieve to claim your Welcome Bonus:

    ∙ Deposit up to $299.99 - you need to earn Loyalty Points 25 times the value of your initial deposit

    ∙ Deposit between $300 and $399.99 - you need to earn Loyalty Points 22 times the value of your initial deposit

    ∙ Deposit between $400 - $499.99 - you need to earn Loyalty Points 20 times the value of your initial deposit

    ∙ Deposit $500 - you need to earn Loyalty Points 18 times the value of your initial deposit


    same question about rakeback, here i find it's 30% once you make 50$ rake

    this is on stanjames website:

    Amount Raked Thursday - Wednesday Amount of Rakeback Reward
    $50-$99.99 20%
    $100-$199.99 25%
    $200+ 30%

    so now my question, it's like explained on stanjames website, or do we got the deals you described on your site

    thanks

  5. #5
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,355
    Quote Originally Posted by marsah View Post
    i also got stan james account, but i got question about the rakeback and signup bonus

    on your website i find that you have to earn 18x the deposit in loyalty points, regardless what amount you deposit , but this is what i find on stanjames website:

    How The Welcome Bonus Works

    You need to earn Loyalty Points before we award your Welcome Bonus. But earning Loyalty Points isn't a problem - after all, it means playing more poker!

    The number of Loyalty Points you have to earn to claim your Welcome Bonus depends on the level of your initial deposit. Take a look at the following table to find out how many Loyalty Points you need to achieve to claim your Welcome Bonus:

    ∙ Deposit up to $299.99 - you need to earn Loyalty Points 25 times the value of your initial deposit

    ∙ Deposit between $300 and $399.99 - you need to earn Loyalty Points 22 times the value of your initial deposit

    ∙ Deposit between $400 - $499.99 - you need to earn Loyalty Points 20 times the value of your initial deposit

    ∙ Deposit $500 - you need to earn Loyalty Points 18 times the value of your initial deposit


    same question about rakeback, here i find it's 30% once you make 50$ rake

    this is on stanjames website:

    Amount Raked Thursday - Wednesday Amount of Rakeback Reward
    $50-$99.99 20%
    $100-$199.99 25%
    $200+ 30%

    so now my question, it's like explained on stanjames website, or do we got the deals you described on your site

    thanks
    Hey marsah

    It's as it says on our site
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  6. #6
    Junior Member
    Join Date
    May 2011
    Posts
    12
    ok thanks

  7. #7
    Junior Member
    Join Date
    May 2011
    Posts
    12
    mmm, made the points at a rate of 18x deposit

    contact support and they tell me it's only for deposits above 500$

    i told i registered through raketherake, support is goin to check with their affiliate department

    they asked to contact them again tomorrow, than they'll tell me what deal it is

  8. #8
    Administrator RakeTheRake's Avatar
    Join Date
    Dec 2004
    Posts
    2,355
    Quote Originally Posted by marsah View Post
    mmm, made the points at a rate of 18x deposit

    contact support and they tell me it's only for deposits above 500$

    i told i registered through raketherake, support is goin to check with their affiliate department

    they asked to contact them again tomorrow, than they'll tell me what deal it is
    Hey marsah

    They are definitely mistaken. Let me know if you run in to any problems.
    Best wishes

    Johnny

    Skype: rakeback1



    ALREADY HAVE AN ACCOUNT WITH PARTY POKER? TRY RETAGGING IT TO US HERE

  9. #9
    Junior Member
    Join Date
    May 2011
    Posts
    12
    contacted live support again now, they still haven't received update about the deal from their affiliate department,

    they are goin to sent me email once they know something.

    i'll let you know once i've received that mail if everything went okay or not

  10. #10
    Junior Member
    Join Date
    May 2011
    Posts
    12
    received the bonus at 25x deposit , didn't get mail that it is 18x

    for me it doesn't matter anymore , because i already cleared the bonus, but maybe for other people it's still a problem to get it at 18x....

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •